Junior Account Executive

***JUNIOR ACCOUNT EXECUTIVE***
We are currently recruiting for a Junior Account Executive to join a busy and growing business based near Alton. This is an excellent temp-to-perm opportunity, offering the chance to build a long-term career within a supportive and fast-paced environment.
This role is ideal for someone at the early stages of their career who is looking to gain hands-on experience in account management and client services within a professional head office setting.
Salary £12.71ph
Working closely with the Account Management team, you’ll play a key role in supporting the day-to-day management of client accounts and ensuring a high level of service delivery.
Key responsibilities for the Junior Account Executive include

• Acting as a first point of contact for client queries via telephone, email, and face-to-face
• Building strong relationships with clients and internal teams
• Supporting Account Managers and stepping in during their absence
• Processing customer orders manually and managing order queries
• Liaising with the warehouse team to resolve stock, product, and QA issues
• Chasing undelivered parcels and ensuring timely resolutions
• Printing courier labels and booking collections via third-party systems
• Managing client requirements in line with agreed SLAs
• General administrative duties including filing and data management

The ideal Junior Account Executive will need the following

• Some previous experience in an administrative or office-based role
• Strong communication skills with a confident and professional approach
• Ability to build relationships across different teams
• Good working knowledge of Microsoft Word and Excel
• Excellent attention to detail and time management skills
• A proactive attitude with the ability to work independently and as part of a team
• Full UK driving licence and own vehicle essential due to location, free on-site parking

Hours - 8.30am-5pm Monday to Friday
Note that this is a temp-perm full-time, office-based opportunity offering real responsibility from day one